Returns & Exchanges

At Online Pharmacy, we want you to be completely satisfied with your fashion purchases. If your new garments aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Log into your account and select the items you wish to return from your order history to generate a return authorization.

2

Pack Your Items

Place the items in their original packaging with all boutique tags attached to ensure they remain protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the garments, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing